What do you provide customers when you develop positive interactions with them?

When you develop positive interactions with customers, the primary outcome is customer satisfaction. Positive interactions involve actively listening to customers, addressing their needs, and creating an engaging and supportive experience. This approach fosters trust and loyalty, which are essential for long-term relationships. Satisfied customers are more likely to return for future purchases and recommend the business to others, enhancing its reputation.

In contrast, options such as discounts, promotions, or products are transactional elements that may contribute to the overall customer experience but do not encapsulate the emotional and relational benefits that stem from positive interactions. While these transactional elements can influence satisfaction, the core of a customer's experience lies in how valued and understood they feel during these interactions.